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Freedom of Information

The Freedom of Information Act has allowed many people to access to much of the Council’s recorded information.  The following pages will provide advice about the Act, what you can see and other useful information.


Top tips for making a request for information

First have a look at the Council’s Publication Scheme - (That’s the list of what we publish as a matter of course). It’s available either on the website or as a printed document. You may discover that we already publish some or all of what you hope to find. Or have a look at the previous requests that NDDC has received.

Talk to us about your request – we really do want to help and by talking we maybe able to provide the information you want simply and quickly.

Be clear and give us some clues – any names, dates, previous contacts, file references, site locations, etc. that you can give us will make the job of tracking down the information much easier especially when it is a few years old.

Focus the request – If looking for the information, retrieving it and editing or preparing it takes longer than 18 hours (that equates to a £450 charge) we may have to refuse the request. So don’t ask for, "… everything you have on…” but try to refine it to what you really need such as, … information relating to the decision made at…” or, the correspondence about … between (dates)…”.

Important points to consider:

  • We don’t record everything
  • We can’t keep it forever
  • We don’t have joined-up computer databases – we have lots of systems in many different locations
  • We can’t give you personal information about other people
  • We do want to help you (Our average response time for a request is about 5 working days and the quickest response was 45 seconds!!!)
  • Publication Scheme

You can find out more via our frequently asked questions


Asking for officers contact details under the FOI

We often receive requests such as:

“I would like to make a request under the freedom of information act. Could you please send me the following contact details for the following key personnel:

Chief Executive
Head of Finance
Head of IT
Head of Procurement
Head of Human Resources

Could you please their direct contact number, contact name and direct email address.”

Please be aware that in order for key officers and their supporting staff to undertake their duties it is important that they are not disturbed by, for example, marketing and sales calls or emails.  Therefore NDDC does not routinely provide direct contact details – even if asked as part of an FOI request.  You will be supplied with the main council number, address and email (customerservices@north-dorset.gov.uk) for any request for contact details.


Publication Scheme

The Council has worked in partnership with other local authorities in Dorset to develop a publication scheme, which will help you find out more about what we do and how we have arrived at decisions.

All local authorities are being encouraged, under the Freedom of Information Act 2000, to promote greater access to recorded information, and must publish the different 'types' or 'classes' of information that are available.

We have included information in our Publication Scheme that we think will be of interest to the public. However, we may not have included everything that we have normally made available on request in the past. If you do not find what you are looking for through the Scheme please contact the appropriate section or department of the Council. If appropriate, the information will be included within the published catalogue for others to view.

From the 1st January 2005 you have had a general right of access to recorded information held by the Council.

Click the links below to access further information:


How you can use the information you receive

New regulations governing the re-use of public sector information came into force on 1st July 2005. We are required to make information available for re-use, give permission for that re-use, and in some circumstances, we can charge for the information.

These new regulations do not affect access to information through the Freedom of Information Act. Likewise, any information that is deemed exempt under FOI will not be available through the re-use of Public Sector Information Regulations.

To distinguish between the PSI Regulations and Freedom of Information Act simply:

  • FOI is about access to information and does not give an automatic right to re-use the information
  • PSI Regulations permit the re-use of local authority information and may involve licensing and charging for the re-use of our documents if that re-use is for commercial gain

We already make huge amounts of information available for re-use in the form of electronic documents, leaflets and hard copies of publications. The majority of this information may be re-used free of charge providing our copyright is acknowledged.

You may reproduce our copyright protected content, free of charge, without specific permission, provided you are not reproducing it for profit, material or financial gain. You must reproduce the material accurately and not use it in a misleading context. If you are republishing the material or issuing it to others, you must acknowledge its source, copyright status and date of publication if known. The permission to reproduce North Dorset District Council; copyright protected material does not extend to any material that is identified as being the copyright of a third party. You must seek authorisation to reproduce such material from the copyright holder concerned.

The Office of Public Sector Information (OPSI) takes the lead for the UK implementation of The Re-use of Public Sector Information Regulations 2005. They are at the heart of information policy, setting standards and providing a practical framework for the re-use of information. For full details of the regulations and guidance, click on the following link to the OPSI website for more information www.opsi.gov.uk


What about the Environment?

Environmental Information Regulations (EIR) came into force on 1 January 2005, replacing the former regulations which were in place since December 1992, giving members of the public the right to access environmental information held by public authorities.

What is environment information?

Environmental information covers information on the state of the environment, such as:

  • Air, water, soil, land, flora and fauna (including human beings), diversity, genetically modified organisms
  • Information on emissions and discharges, noise, energy, radiation, waste and other such substances
  • Measures and activities such as policies, plans and agreements
  • Reports, cost benefit and economic analyses
  • The state of human health and safety, contamination of the food chain
  • Cultural sites and built structures (as they may be affected by environmental factors)


Where can I get further information about the Regulations?

Further information about these Regulations is available on the  Defra website at the following link: Environmental Information Regulations.


How do I make a request?

Requests can be made verbally or in writing. You can write into us at the main council  address


One last thing...

If you want to see personal information that we have recorded about you then you need to apply under the Data Protection Act.  There is a special form for this and (possibly) a standard £10 charge. Visit the  web ages here for more information:

You can make a request via post (NDDC, Norden, Salisbury Road, Blandford Forum, Dorset DT11 7LL or email: foi@north-dorset.gov.uk)

For more information contact the Freedom of Information Officer on (01258) 484018 or e-mail us.

Our Publication Scheme

Requesting information

Advice to contractors

Previous FOI Requests


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