Non-Domestic Rate Refunds

Non-Domestic Rate refunds are created by Local Taxation staff in response to:

• Requests from taxpayers.
• Credits applied to an account e.g. a discount or vacation.

In all of the above cases the following process must be undertaken to ensure that refunds are only created where appropriate, that the refund is authorised in line with Council procedures and that the correct amount of refund is produced in all cases.

There is no requirement for a taxpayer to put a request in writing to the Local Taxation section although this may be required if there is any doubt as to the validity of the account.